Smart-SLA Pricing Plan

Smart-SLA Core Elements

Silver

Gold

Platinum

Proactive Monitoring and Maintenance

tick - included
tick - included
tick - included

Data Backup and DR Monitoring

tick - included
tick - included
tick - included

Cyber Hygiene and Security Monitoring

tick - included
tick - included
tick - included

Remote and Onsite IT Support

tick - included
tick - included

ICT Environment Reporting

tick - included
tick - included

Technology Health Review

tick - included
tick - included

Managed Products

Managed Antivirus

- Anti-virus Endpoint Protection

tick - included
tick - included

- Endpoint Protection, Detection and Response (EDR)

Managed Data Backup and DR

- Backup and Replication (Local)

tick - included
tick - included

- Backup and Replication (Cloud | Co-located | Off-site)

- DRP Test (Quarterly)

Managed Authentication

- Multi-Factor Authentication | 2FA | SSO

tick - included
tick - included

- Password Management

Managed Business Applications

- Office 365 Basic

tick - included
tick - included

- Office 365 Standard

- Office 365 Premium

- Office 365 Apps

Cybersecurity Training and Awareness

tick - included
tick - included

Nextgen cybersecurity hygiene

Smart Falcon 360 (Bundle)

- Systems and Network Security Assessment

tick - included

- VAPT with Security Reporting

- Firewall and Anti-virus Breach Detection

- Alerts on unauthorized WiFi Access

- Expose Hackers’ Footholds

Smart Falcon 360 (Al-a-Carte)

- AI and ML Based Endpoint Protection with XDR

- Web-Security-As-a-service (URL Filtering and Protection)

- WAF-As-a-service

- VAPT with Security Reporting

- E-mail Spam Filtering and Protection

- ID Agent for Dark Web Scanning

- Firewall-as-a-service

- SIEM-As-a-service

- DLP-As-a-service

Miscellaneous Services

- LOB – Line of Business Applications, IoT, and you name it.

- IT Project Services and Project Management Services

- Business Analysis and Technical Writing for your IT RFP | RFQ | RFT

** Conditions applied as per agreed inclusion list

LEGENDS

(Included)

(Excluded)

(Ask for Inclusion)

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